For Providers
A Specialty Pharmacy Built for Clinical Partnership
Accord assists with prior authorization, financial assistance, and patient coordination on your behalf — so your patients start therapy faster and your staff spends less time on the phone with insurance.
The Referral Process
How Accord Works with Your Practice
From the moment you send a referral, Accord handles the administrative and clinical coordination so your team can stay focused on patient care.
Submit a Referral
Refer by fax, e-prescribe, or our online referral form. Include the prescription, diagnosis code, and patient demographics. Our team confirms receipt within one business day.
We Verify Benefits
Accord contacts the patient's insurance plan to verify coverage, identify prior authorization requirements, and determine any step therapy or clinical criteria that must be met before approval.
PA and Financial Assistance
Our pharmacists submit the prior authorization with supporting clinical documentation, assist with appeals if needed, and simultaneously enroll patients in available copay and patient assistance programs.
Ongoing Coordination
We keep your practice informed on enrollment status, PA outcomes, and any clinical questions requiring your input. Patients receive refill reminders and adherence support throughout therapy.
Submit a Referral
Two Ways to Refer a Patient
Choose whichever path fits your workflow. Either way, our team confirms receipt within one business day.
Request a Referral Form
Tell us a bit about your patient and we'll follow up with the right referral form — no need to track it down yourself.
Download & Fax a Form
Prefer to fax? Download the specialty-specific referral form, complete it, and fax it directly to our team.
Conditions We Serve
We Accept Referrals Across Specialty Areas
Accord has deep expertise in the disease states, prior authorization pathways, and payer dynamics specific to each specialty below. Select an area to learn more.
Neurology
Multiple Sclerosis, Parkinson's, Migraine, CIDP, Epilepsy
Rheumatology
Rheumatoid Arthritis, Lupus, Psoriatic Arthritis, Spondyloarthritis
Dermatology
Plaque Psoriasis, Atopic Dermatitis, Hidradenitis Suppurativa, Alopecia
Gastroenterology
Crohn's Disease, Ulcerative Colitis, Inflammatory Bowel Disease
Pulmonology
IPF, Pulmonary Arterial Hypertension, Cystic Fibrosis, Severe Asthma
Oncology & Hematology
Oral Cancer Therapies, CML, ITP, Prostate Cancer
IVIg & Infusion Therapy
Intravenous Immunoglobulin, Subcutaneous IG, CIDP, Immune Deficiency
Rare & Genetic Diseases
Duchenne Muscular Dystrophy, Hereditary Angioedema, Enzyme Deficiencies
Delivery Coverage
States We Serve
Accord currently holds active pharmacy licenses in the states listed below. Please confirm your patient's location before submitting a referral.
Patient outside a listed state? We are actively expanding our license coverage. Contact our clinical team at 1-855-222-6730.
Common Questions
Frequently Asked Questions
How do I refer a patient to Accord?
You can refer by fax, e-prescribe, or through our online referral form. Include the prescription, patient demographics, diagnosis code, and any relevant clinical notes. Our team confirms receipt within one business day and contacts the patient directly to begin enrollment.
What information should I include with a referral?
A complete referral includes: patient name and date of birth, contact information, insurance information, the prescription with diagnosis code, prescriber NPI and DEA numbers, and any prior authorization documentation you have already obtained. The more complete the referral, the faster we can get the patient started.
How does Accord support prior authorization?
Our pharmacists assist with the PA process on your behalf. We gather clinical documentation, submit to the payer, respond to requests for additional information, and file appeals when initial requests are denied. We notify your office of the outcome and keep you informed throughout.
How quickly can a patient start therapy after referral?
Timeline depends on insurance and prior authorization requirements. Once PA is approved and the patient is enrolled in any financial assistance programs, most first fills are processed within 5 to 10 business days. We work to move as fast as the payer allows and will keep your office updated on any delays.
Will my practice receive updates on referred patients?
Yes. Accord communicates referral status, PA outcomes, and enrollment updates to your office. If we encounter clinical questions that require your input, we reach out directly. For ongoing patients, we flag adherence concerns or coverage changes that may affect therapy.
Does Accord dispense limited distribution drugs?
Yes. Accord is contracted to dispense a number of limited distribution drugs across specialty categories including oncology, rare diseases, and pulmonology. Contact our team to confirm whether a specific agent is available through Accord before submitting a referral.
Provider Survey Share your experience with Accord to help us improve our services for your practice and your patients.
Ready to Refer a Patient?
Submit a referral today or contact our clinical team with any questions. We respond within one business day.